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Mend: Bridging Memories & Machines

Mend is a mobile application designed to democratize generative AI for senior users. While most AI tools are clinical and complex, Mend uses Conversational UI and empathetic design patterns to help users restore family archives. My goal was to turn 'data processing' into a 'storytelling journey,' ensuring that technology serves the emotion of the memory rather than obstructing it.

My Role

Lead Product Designer

Focus

AI & Inclusive Design

Tools

Figma, Figma Make, Gemini

The Challenge

While Generative AI is rapidly evolving, seniors—the primary keepers of family heritage—are often excluded. Traditional restoration tools are clinical, complex, and rely on sliders that require high dexterity.

Problem Statement

How might we design an inclusive, mobile-first experience that empowers seniors to restore their own heritage photos using Generative AI—ensuring the technical process remains simple while preserving the emotional authenticity of the original memory?

Design & Implementation

Mend Scan Interface
Conversational Flow
Final Gallery & Results

Key Design Solutions & Accessibility