Designing AI-native experiences with human craft.

I'm Nayana — a Senior Product Designer and published author who builds scalable design systems and AI-driven workflows in Figma, Figma Make, and Claude. I bring the rigor of a systems thinker and the clarity of a writer to every project.

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Senior Product Designer Design Systems AI & Prompt Engineering Published Author
Nayana Phukan
10+
Years designing
2
Bestselling novels
80%
Wait-time reduction
AI·Native
Design fluency
Selected Work

Case studies

Two recent projects exploring inclusive AI and contactless hospitality — each end-to-end, from research to design system.

9:41
Some memories
shouldn't fade.

Bring a treasured photo back to life — gently.

AI · Accessibility Mobile · iOS 2026

Mend — Bridging Memories & Machines

A mobile companion that brings generative AI to senior users through a calm, conversational journey. Mend turns 'data processing' into a 'storytelling journey,' ensuring technology serves the memory, not the other way around.

Outcome
AAA contrast · 64px tap targets · accessible by design
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9:41
Safe Stay
Welcome back.
Enter your booking to check in.
Booking ID
RV-7842-Q
Last Name
Chen
Hospitality · Mobile iOS & Android 2026

Safe Stay — Contactless Check-in & Check-out

A secure, end-to-end digital ecosystem that lets guests bypass the front desk entirely. Integrates seamless ID verification with instant digital key issuance — transforming a high-friction physical process into a fluid mobile experience.

Outcome
80% reduction in wait time · 30s from open to digital key
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About

Two crafts. One discipline.

I move between product design and fiction writing — and have spent ten years learning that they're the same job. Both are about structuring journeys for people who are paying attention with feeling, not just function.

The UX Designer

Systems, accessibility, and AI

I build scalable design systems in Figma and Figma Make — leveraging variables, complex auto-layout, and robust components to deliver production-ready frameworks that bridge creative vision and code. What sets me apart is fluency in AI-native design: hands-on expertise in Claude, Claude-powered workflows, and prompt engineering to streamline complex processes and make emerging technology accessible.

The Author & Strategist

Narrative as a UX discipline

My background as the author of two bestselling novels gives me a unique perspective on experience design. Storytelling is foundational — it lets me articulate user journeys, frame design problems clearly for stakeholders, and craft compelling narratives around a product vision. The structural rigor I bring to plotting a thriller is the same I bring to mapping an edge case.

Design Craft
  • UX Research & Strategy
  • Wireframing & Prototyping
  • Information Architecture
  • Usability Testing
Tools & Systems
  • Figma & Figma Make
  • Design Systems & Tokens
  • Auto-layout & Variables
  • Component Libraries
AI & Narrative
  • Claude & Prompt Engineering
  • AI-Native Workflows
  • Storytelling & Copy
  • Creative & Technical Writing
Published Novels

The writer's voice.

Two bestselling novels in contemporary romance and suspense — both demand the same skill UX needs: making people care, all the way through.

Dawn in Florence cover

Dawn in Florence

Contemporary Romance

A gripping contemporary romance set against the backdrop of Florence — second chances and destiny, told through narrative flow and emotional intelligence.

Buy on Amazon →
Jhiri in the Cowboy Street cover

Jhiri in the Cowboy Street

Suspense Thriller

An enthralling suspense thriller requiring the same rigor I bring to mapping complex user flows. Reached bestseller status shortly after publication.

Buy on Amazon →
Let's Connect

Let's design something memorable.

Available for senior product design roles, AI-native design consulting, and design system collaborations.

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Connect with me on LinkedIn

The best way to start a conversation.